Faq’s

Frequently Asked Questions

Each storybook is uniquely generated with your child’s name, age, appearance and favorite details woven into the adventure — making them the hero of every journey.

All storybooks come in digital (instant access on any device) and audiobook versions (perfect for bedtime listening). Love turning real pages? We’ll print your storybook and ship it right to you.

No waiting, no shipping — enjoy your personalized story within 24 hours. Plus, you can take it anywhere, anytime.

Fun, skill-building worksheets tailored to your child’s age. They reinforce logic learning and key emotional lessons (like kindness, courage, and problem-solving) in a playful way. See samples HERE.

Depending on your subscription, you’ll receive fresh, personalized stories and worksheets weekly/monthly — so your child always has something new to enjoy.

Head over HERE. Simply choose your child’s age group, select a plan, and you’ll receive your first personalized storybook in no time.

GENERAL Questions

Guide To MashiGift

We accept major credit cards, PayPal, and other secure payment methods depending on your country. All payments are processed safely with industry-standard encryption.

You can choose! Subscribe for ongoing access to new stories and learning materials every month, or purchase individual products in our store.

As soon as you complete your purchase, you’ll receive access through your email within 24 hours. You can read on your computer, tablet, or phone.

No special app needed—just log in, read the stories right in your browser, or download the PDF anytime.

Never. We respect your privacy and only collect the information needed to deliver your stories.

Our friendly support team is here to help—just send us a message and we’ll sort it out quickly.